Data Privacy & Security

Privacy Policy knn77 —
Our Commitment to Protecting Your Data

At knn77, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. This document clearly explains how we collect, use, store, and protect your personal information.

Updated: January 1, 2026  |  Version: English
Protection Principles knn77 Data

Six core principles underlying how knn77 handles players' personal information responsibly and transparently.

High-Level Encryption

All your personal data and financial transactions are protected by 256-bit SSL encryption. Every piece of information transmitted between your device and knn77's servers is fully encrypted to prevent any unauthorised access.

No Data Selling

Knn77 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you, not to us as a business asset.

Full Control in Your Hands

You have the full right to access, correct, download, and request deletion of your personal data at any time. The knn77 support team is ready to help you exercise these rights.

Secure Data Storage

Player data is stored in data centres protected by strict physical and digital access controls. Our servers undergo regular security audits and are consistently updated with the latest security patches.

Legal Compliance

Knn77 complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia and relevant international standards. All our data handling practices are designed to meet applicable legal requirements.

Immediate Breach Notification

In the event of any security incident involving your data, knn77 is committed to notifying you within the timeframe required by law and taking immediate remedial action.

knn77 Privacy Commitment: We understand that entrusting your personal information to any online platform requires a great deal of confidence. This Privacy Policy is written in clear, plain language so you know exactly how your data is handled.

Section 1Introduction & Scope of This Policy

This Privacy Policy ("Policy") is issued by knn77 ("we", "knn77", or "Platform") and applies to all individuals who access or use the knn77 website at knn77.onl, the knn77 mobile app, and all related services.

This document details:

  • The types of personal information we collect from you
  • The purpose and legal basis for processing that data
  • How we share information with carefully selected third parties
  • Security measures we implement to protect your data
  • Your rights regarding your personal data and how to exercise them

By using the knn77 platform, you agree to the data processing practices described in this Privacy Policy. If you do not agree with any part of this policy, you should not use our services.

Language Note: The official version of this Privacy Policy is in Bahasa Malaysia. In the event of any conflict between a translated version and the Bahasa Malaysia version, the Bahasa Malaysia version shall prevail.

Section 2Types of Personal Data We Collect

Knn77 only collects information that is strictly necessary to provide you with a safe, fair, and quality service. The following are the categories of data we collect:

Data Categories Example Information Primary Purpose
Identity Data Full name, date of birth, MyKad/passport number Identity verification (KYC), fraud prevention
Contact Data Email address, phone number, residential address Account communications, transaction verification
Financial Data Bank account details, account holder name, account number (partial) Processing deposits and withdrawals
Technical Data IP address, device type, web browser, operating system Account security, fraud detection
Usage Data Game records, betting history, session duration Responsible gaming, service improvement
Communications Data Customer support chat records, emails, complaint tickets Complaint management, support quality improvement

Data We Do Not Collect: knn77 does not store your full credit/debit card number. All card transactions are processed directly by licensed payment providers that comply with PCI DSS standards.

Section 3How We Use Your Data

Every piece of data we collect is used for a clear and legitimate purpose. knn77 processes your personal information on the following bases:

  • Contract Performance: To create and manage your account, process deposits and withdrawals, and provide access to the games and promotions you claim.
  • Legal Obligation: To comply with KYC (Know Your Customer), AML (Anti-Money Laundering), and licensing requirements set by the relevant authorities.
  • Legitimate Interest: To detect and prevent fraud, ensure platform security, analyse usage patterns for service improvement, and resolve disputes.
  • Consent: To send you marketing and promotional communications, provided you have given explicit consent. You may withdraw this consent at any time.
  • Responsible Gaming: Records of your gaming activity are used to monitor gameplay patterns and identify players who may require responsible gaming support.
Marketing Communications: You may opt out of promotional emails at any time by clicking the "unsubscribe" link in any email we send, or by contacting our customer support team directly.

Section 4Sharing Data with Third Parties

Knn77 does not sell your personal data. We only share your information with third parties in the following limited and controlled circumstances:

  • Payment Service Providers: Information required to process deposits and withdrawals is shared with licensed payment providers such as banks, FPX operators, DuitNow, and digital wallets. They are bound by strict confidentiality obligations.
  • Game Providers: Basic technical information (such as anonymous player IDs) may be shared with game software providers to enable game functionality. These providers do not receive your personally identifiable data.
  • Legal Authorities: knn77 will disclose personal information to law enforcement authorities, regulatory bodies, or courts when required to do so by law or court order.
  • Anti-Fraud Services: Certain information may be shared with third-party fraud detection service providers to protect the platform and all players from malicious activity.
  • Business Transfer: Should knn77 be involved in any merger, acquisition, or sale of assets, user data may be transferred as part of that transaction, subject to the same or stricter Privacy Policy.

All third parties that receive your personal data from knn77 are required to comply with data protection standards equivalent to or higher than those we uphold.

Section 5Data Security Measures

Protecting your personal data is knn77's highest priority. We continuously invest in security infrastructure and industry best practices to keep your information safe at all times.

Technical Security Measures:

  • 256-bit SSL/TLS encryption for all data communications between you and our servers
  • Encryption at rest for all personal and financial records
  • Two-factor authentication (2FA) available for all player accounts
  • 24/7 security monitoring with automated intrusion detection systems
  • Regular security audits by independent third parties
  • Role-based access control — only authorized staff may access sensitive data

Organizational Security Measures:

  • Mandatory data protection training for all knn77 staff
  • Clean desk and clean screen policy enforced across the entire organisation
  • Non-disclosure agreements (NDAs) signed by all staff and contractors
  • Clear and tested incident response procedures
Shared Responsibility: While knn77 takes comprehensive security measures, the safety of your account also depends on your own actions. Please use a strong password, enable 2FA, and never share your login credentials with anyone.

Section 6Cookies, Tracking & Similar Technologies

Knn77 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymous statistical data on how visitors interact with our platform, enabling us to identify and resolve technical issues.
  • Functional Cookies: Remembers your preferences such as language, display settings, and other options so you do not need to reconfigure them on each visit.
  • Analytical Cookies: Helps us understand aggregate usage patterns to improve platform content and design.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of some parts of the knn77 platform.

Section 7Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding personal data held by knn77:

Right of Access

You have the right to obtain a copy of the personal data we hold about you in a readily readable format.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data, subject to applicable record-keeping obligations under the law.

Right to Restriction of Processing

You may request that we restrict the processing of your data in certain circumstances as provided by law.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

To exercise any of the above rights, please contact the knn77 privacy team via live chat or our support email. We will process your request within 30 calendar days of receipt.

Section 8Data Retention Period

Knn77 does not retain your personal data longer than necessary. Retention periods are determined based on operational requirements, legal obligations, and dispute resolution needs.

  • Active Account Data: Retained for the duration your account remains active, plus any additional period required by law.
  • Financial Transaction Records: Retained for a minimum of 7 years to comply with Malaysia's tax and AML legal requirements.
  • KYC Records: Retained for a minimum of 5 years after the termination of the business relationship, in line with applicable legal requirements.
  • Communication Logs: Customer support interaction records are retained for 3 years for quality control and dispute resolution purposes.
  • Technical & Log Data: Access and security logs are retained for 12 months and then automatically deleted.

Upon expiry of the applicable retention period, your data will be securely deleted or anonymised using industry-standard methods.

Section 9Child Privacy

The knn77 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we determine that we have collected personal data from an individual under the age of 18, we will take immediate steps to:

  • Closing the relevant account immediately
  • Deleting all personal data associated with the account
  • Returning any valid balance subject to necessary investigation
Parent/Guardian Responsibility: If you suspect that someone under your care has registered a knn77 account, please contact our support team immediately so that appropriate action can be taken.

Section 10Privacy Policy Amendments

Knn77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer.

  • Any significant amendments will be communicated to you via your registered email or a prominent notice on the platform's homepage at least 14 days before taking effect.
  • The "Updated" date at the top of this document will be revised each time an amendment is made.
  • Continued use of the knn77 platform after the effective date of any amendment constitutes acceptance of the revised terms.
  • Previous versions of this Privacy Policy are available upon request from our support team for reference purposes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Section 11Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, you may contact the knn77 Data Protection Officer team through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the knn77 platform
  • Support Email: [email protected]
  • Response Time: We aim to respond to all privacy inquiries within 3 business days

For official requests relating to personal data rights (such as access, correction, or deletion), please clearly state the type of request along with your account details to expedite the process.

Complaints to the Authorities: If you are dissatisfied with how knn77 handles your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) or the relevant regulatory authority in your jurisdiction.
Safe & Trusted Platform

Your Privacy Is Protected at knn77 —
Register with Confidence Today

Now you know how knn77 protects your personal data with transparency and accountability. Join over 100,000 Malaysian players who play with full confidence on our platform.

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